What to Expect
We know that needing specialty care for your beloved family member can be stressful. Not knowing what to expect can also be stressful. We have provided information here that we hope you will find helpful and will ease your mind. If you have any questions, please feel free to give us a call or text.
How do I prepare for my pet’s first appointment?
- Please contact your family veterinarian and ask them to send all pertinent medical records to us. They can email them to email@example.com or fax them to (405)960-3937. To prevent delays, we recommend that you also obtain a copy for yourself that you could provide in case there are any issues with the delivery of records.
- Please bring all of your pet’s current medications. This will help us avoid potentially adverse drug interactions and dispensing medications that you may already have. You do not need to bring heartworm and flea/tick preventatives.
- Please keep your pet on a leash or in a carrier while at our office. This will help keep your pet, other patients and clients, and our staff safe.
- Some pets may be nervous, fearful, and/or protective of you when visiting the veterinarian. This is very understandable. If you anticipate that your pet may exhibit any aggression toward other pets or people, please notify us prior to arrival. This will allow us to ensure that your pet’s visit is as safe and stress free as possible.
Do I need to fill out any paperwork prior to my appointment?
Yes, we need some information from you. Please fill out this paperwork prior to your appointment by clicking here.
Will I be able to be present for my pet’s examination? What is the exam process?
Yes! Once checked in, you will be escorted to an exam room with your pet. A veterinary nurse will take a brief history regarding the reason for your visit, take photographs of your pet’s eyes for our medical records, and perform initial routine testing. This testing is non-invasive, non-painful, and critical to the diagnosis of your pet’s condition. Dr. Studer will then perform his examination on your pet. With all of this information, he will discuss the diagnosis, prognosis, and treatment options with you.
Will my pet’s eyes be dilated for the exam?
In some cases, dilation may be required for complete examination. If so, the pupils will return to normal size in 3-4 hours. In the meantime, your pet may squint in bright light in order to reduce the amount of light entering the eye.
How long should I expect an appointment to last?
Most patients require 15-30 minutes for an initial evaluation. We recommend allowing an hour of total time for the visit. We respect your time and make every effort to make your visit efficient. However, many of our patients are emergencies that cannot be foreseen. This can alter our daily schedule. When extended wait periods are anticipated, we will do our best to contact you in advance. We appreciate your patience and understanding when emergencies create extended wait times.
Will my pet still be seen if we are late for our appointment?
We understand that circumstances beyond your control may arise and cause you to be late for your appointment. We will make every effort possible to still see your pet, but please understand that this may result in an extended wait time. Depending on the timing of your arrival combined with our schedule, we may need to reschedule the appointment. Please call us as soon as you are aware of a delay so that we can adjust our schedule, if possible, and accommodate your visit as efficiently as we can.
What if my pet needs surgery?
Some surgeries may need to be performed same day on an emergency basis, but most procedures will be scheduled in the next available surgical appointment slot. We cannot guarantee same day surgery. Your pet will spend most, if not all, of the day with us. Please drop off at the time instructed and heed the feeding instructions provided as they are specific to your pet. Please bring all medications (including insulin, insulin syringes, and a small amount of food if your pet is diabetic) with your pet. While surgeries are scheduled for the morning, we cannot guarantee the order of surgery for your pet as this is dependent on many factors. Most pets will go home with you the same day as surgery, but discharge times vary greatly. We will call you following your pet’s surgery and instruct you regarding discharge time.